Customer information
Shipping & Returns
Every POP Fender order is shipped immediately with tracking. Free shipping across Australia, and FedEx shipping to Asia Pacific, the USA, Europe and the rest of the world.
Delivery times
| Destination | Carrier | Cost | Usual delivery |
|---|---|---|---|
| Australia | Tracked shipping | Free | 5 business days |
| Asia Pacific | FedEx | Quoted when you order | 7–10 business days |
| USA | FedEx | Quoted when you order | 7–10 business days |
| Europe & UK | FedEx | Quoted when you order | 7–10 business days |
Orders are shipped immediately once placed, and you will receive a tracking number so you can follow your delivery. Delivery times are business days and are a guide only — remote areas and customs clearance can add time. International orders may attract import duties or taxes in the destination country, which are the buyer's responsibility.
Returns
- You can return a POP Fender within 30 days of delivery.
- Items must be unused and in their original condition.
- The customer pays the return postage.
- Please call us on 0409 332 332 (or +61 409 332 332 from overseas) before sending anything back, so we can arrange the return.
This does not affect your rights under Australian Consumer Law. If your POP Fender arrives faulty or damaged, contact us straight away.
Questions?
Call 0409 332 332 and we'll be happy to help.